Direct Maintenance & Support
Our client, a leading European Telco has deployed Fijoport to manage all PBX and SIP Gateways sold by them to their customers, enabling the monitoring and management of the equipment 24/7 without user intervention at remote site.
The Telco management board chose Fijoport in order to allow its engineers remotely access IP-enabled equipment as if they were directly connected to them on site. This in turn allows them to meet even the most stringent SLAs, while improving customer satisfaction and driving up customer retention.
Benefits
- Secure bi-directional encrypted connectivity between user and remote site.
- Support for maintenance and management of devices on a 24/7 basis without user intervention at remote site.
- Any access is limited to authorised personnel and all remote sessions are logged and auditable.
- No software installations required on remote devices being accessed.
Why choose Fijoport?
Automated Backup
Advanced Monitoring & Security
Network Health Check
Proactive Remote Monitoring
Smart Alerting
Workflow Management
Latest Innovations
Fijowave’s Soft Client application
Talk to us today...
Get in touch with us to see how Fijowave can help your businesses communications.
Our Partners
