Telecommunication Use case

Direct Maintenance & Support

Our client, a leading European Telco has deployed Fijoport to manage all PBX and SIP Gateways sold by them to their customers, enabling the monitoring and management of the equipment 24/7 without user intervention at remote site.

The Telco management board chose Fijoport in order to allow its engineers remotely access IP-enabled equipment as if they were directly connected to them on site. This in turn allows them to meet even the most stringent SLAs, while improving customer satisfaction and driving up customer retention.

Telecommunications image


  • Secure bi-directional encrypted connectivity between user and remote site.
  • Support for maintenance and management of devices on a 24/7 basis without user intervention at remote site.
  • Any access is limited to authorised personnel and all remote sessions are logged and auditable.
  • No software installations required on remote devices being accessed.

Why choose Fijoport?

Automated Backup

Advanced Monitoring & Security

Network Health Check

Proactive Remote Monitoring

Smart Alerting

Workflow Management

Latest Innovations

Fijowave’s Soft Client application

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